Privacy Policy

Last updated: 23 August 2026

Sourcelead Australia respects the privacy of individuals who visit our website, contact our team or engage with our services. This Privacy Policy explains how we collect, use, disclose, store and manage personal information.

Information We May Collect

The personal information we collect depends on how you interact with us and may include:

  • your name and contact details;

  • business name, position and professional information;

  • information submitted through website forms;

  • enquiries and correspondence with our team;

  • information provided when discussing or using our services;

  • billing and transaction information where applicable;

  • information provided during recruitment or employment enquiries; and

  • technical information generated when you use our website.

We generally collect information directly from you, including when you submit an enquiry, communicate with us, request information or engage our services.

How We Use Personal Information

Information collected by Sourcelead may be used to:

  • respond to enquiries and requests;

  • provide and manage our services;

  • communicate with clients and prospective clients;

  • prepare proposals, quotations or service arrangements;

  • manage ongoing business relationships;

  • process administrative and billing requirements;

  • improve our website, services and internal processes;

  • manage recruitment enquiries where applicable;

  • maintain the security of our systems; and

  • meet applicable legal and regulatory obligations.

We may also use business contact information to communicate relevant information about our services. Where required, you can choose not to receive marketing communications.

Website and Technical Information

When you visit our website, certain technical information may be collected automatically. This can include your IP address, browser type, device information, pages viewed, referring website and general interaction with the site.

This information may be used to maintain website security, understand site performance and improve the visitor experience.

Our use of cookies and similar technologies is explained further in our Cookie Policy.

Disclosure of Personal Information

We may disclose personal information where reasonably required to operate our business or provide our services.

This may include disclosure to:

  • employees and authorised team members;

  • contractors and professional advisers;

  • technology, hosting and cloud service providers;

  • payment or administrative service providers;

  • analytics and communication platforms; and

  • government, regulatory or law enforcement authorities where required by law.

We take reasonable steps to limit disclosure to information necessary for the relevant purpose.

We do not sell personal information to third parties.

Overseas Access and Service Providers

As an outsourcing business, some of our operations, personnel or service providers may be located outside Australia. This means personal information may, where necessary, be accessed, processed or stored overseas in connection with our business operations or the delivery of agreed services.

Where personal information is handled outside Australia, reasonable steps are taken to ensure it is managed appropriately and protected in accordance with applicable privacy requirements and our contractual and security arrangements.

The countries involved may vary depending on the services, systems and providers used.

Data Security

We take reasonable technical and organisational measures to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

These measures may include access controls, authentication procedures, secure systems, internal processes and restrictions on access based on business requirements.

No method of electronic transmission or storage can be guaranteed to be completely secure.

Retention of Information

Personal information is retained for as long as reasonably necessary for the purpose for which it was collected, to maintain business records or to meet legal and regulatory requirements.

When information is no longer required, reasonable steps may be taken to securely delete, destroy or de-identify it, subject to applicable record-keeping obligations.

Accessing or Correcting Your Information

You may contact us if you would like to request access to personal information we hold about you or believe that information is inaccurate, incomplete or out of date.

We may need to verify your identity before processing a request. In some circumstances, access may be limited where permitted or required by law.

Marketing Communications

We may send information about Sourcelead services to business contacts where appropriate.

You can opt out of receiving marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us directly.

Transactional or service-related communications may still be sent where necessary for an existing business relationship.

Third-Party Websites

Our website may contain links to websites operated by other organisations. Sourcelead is not responsible for the privacy practices or content of external websites.

We recommend reviewing the privacy information of any third-party website before providing personal information.

Privacy Enquiries and Complaints

If you have a question or concern about how your personal information has been handled, please contact Sourcelead Australia.

We will review privacy enquiries and complaints and aim to respond within a reasonable period.

If a privacy concern cannot be resolved directly with us, you may have the right to contact the relevant Australian privacy regulator.

Changes to This Privacy Policy

We may update this Privacy Policy when our business practices, services, technologies or applicable requirements change.

The current version will be published on this page, together with the date of the latest update.

Contact Us

For privacy enquiries, requests or complaints, please contact:

Sourcelead Australia
Email: info@sourcelead.com.au
Phone: 0404 887 428
Website: sourcelead.com.au